There’s a reason it’s called backup AND recovery

There is a saying in hang gliding, “never fly higher than you are willing to fall”. These days’ personal and business data can be as dear as life itself for some; the loss of which can be devastating. Therefore, we strongly recommend all of our customers install and maintain a good backup system. Yet simply backing up may not be enough. All too often we are called to perform data recovery services for customers that actually had a backup routine in place. Then we discover that the backups were either never checked or there was not any recovery “fire drill” to make sure the backups were actually restorable. This is where the “AND recovery” part of the story comes in. Frankly, the process should rather be called recovery and backup. For any backup is only as good as its ability to be restored. Having a disaster recovery plan and executable restoration testing in place is perhaps more important than the backup itself. For if data cannot be restored, the backup is useless. Here at Computrs we recommend that a data recovery drill is executed at least once a year. For larger organizations or those that literally live on their data, a higher testing frequency is suggested. This is something you can perform yourself or, if you prefer, let the pros handle it. Give Computrs a call to get a quote for us to perform your next backup data recovery testing. Restorability of your backup is the critical ounce of prevention that makes all the difference between a good back up and a bad one.

18 Years is a long time – QuickBooks upgrade

Eighteen years is a long time. In computer terms, it mean the difference between horse-drawn carriages and a self-driving car. Recently, a customer with an 18-year-old QuickBooks file on her 1998 Macintosh Performa computer had been looking to convert this file to the latest version of QuickBooks for MAC. But, she could not find anyone or any company that would do it for her because the file was considered to be too old. Here at Computrs, Inc., in addition to many other IT services, we specialize in QuickBooks conversions. As QuickBooks ProAdvisors, we have access to resources including top level engineers at Intuit to help us get a job like this done right. Not only was the file age a challenge, but getting it out of the almost 20-year-old Macintosh was a bit tricky too. This computer had no internet capability, USB ports or other modern connectivity. While other computer professionals had been unable to complete this upgrade for the client we stand by our motto, “Nothing is impossible; the impossible just takes a little longer”. The upgrade of QuickBooks and the retrieval of our client’s data was successful. Of course, the customer was ecstatic that the conversion was successful. We were happy too.