CryptoWall update

On June 23, 2015 the FBI released a public service announcement, Alert Number I-062315-PSA regarding CryptoWall and Ransomware. Ransomware is a type of malware (or malicious software) that blocks access to a computer system or files until a monetary amount is paid. CRIMINALS CONTINUE TO DEFRAUD AND EXTORT FUNDS FROM VICTIMS USING CRYPTOWALL RANSOMWARE SCHEMES Data from the FBI's Internet Crime Complaint Center (IC3) shows ransomware continues to spread and is infecting devices around the globe. Recent IC3 reporting identifies CryptoWall as the most current and significant ransomware threat targeting U.S. individuals and businesses.1 CryptoWall and its variants have been used actively to target U.S. victims since April 2014. The financial impact to victims goes beyond the ransom fee itself, which is typically between $200 and $10,000. Many victims incur additional costs associated with network mitigation, network countermeasures, loss of productivity, legal fees, IT services, and/or the purchase of credit monitoring services for employees or customers. Between April 2014 and June 2015, the IC3 received 992 CryptoWall-related complaints, with victims reporting losses totaling over $18 million. These financial fraud schemes target both individuals and businesses, are usually very successful, and have a significant impact on victims. The problem begins when the victim clicks on an infected advertisement, email, or attachment, or visits an infected website. Once the victim’s device is infected with the ransomware variant, the victim’s files become encrypted. In most cases, once the victim pays a ransom fee, he or she regains access to the files that were encrypted. Most criminals involved in ransomware schemes demand payment in Bitcoin. Criminals prefer Bitcoin because it's easy to use, fast, publicly available, decentralized, and provides a sense of heightened security/anonymity. If you believe you have been a victim of this type of scam, you should reach out to your local FBI field office. You may also file a complaint with the IC3 Please provide any relevant information in your complaint. Tips to protect yourself: • Always use antivirus software and a firewall. It's important to obtain and use antivirus software and firewalls from reputable companies. It's also important to continually maintain both of these through automatic updates. • Enable popup blockers. Popups are regularly used by criminals to spread malicious software. To avoid accidental clicks on or within popups, it's best to prevent them from appearing in the first place. • Always back up the content on your computer. If you back up, verify, and maintain offline copies of your personal and application data, ransomware scams will have limited impact on you. If you are targeted, instead of worrying about paying a ransom to get your data back, you can simply have your system wiped clean and then reload your files. • Be skeptical. Don’t click on any emails or attachments you don't recognize, and avoid suspicious websites altogether. If you receive a ransomware popup or message on your device alerting you to an infection, immediately disconnect from the Internet to avoid any additional infections or data losses. Alert your local law enforcement personnel and file a complaint at

Windows 10 release date July 29,2015 Will you be ready

As Microsoft prepares the final version of Windows 10 for release on July 29, 2015 they have released which operating systems are eligible. Matching Windows to Windows The upgrade path for specific qualified versions of Windows is: -- Windows 7 Starter, Windows 7 Home Basic and Windows Home Premium are eligible for a free upgrade to Window 10 Home. -- Windows 7 Professional and Windows 7 Ultimate are eligible for a free upgrade to Windows 10 Pro. -- Windows Phone 8.1 is eligible for an upgrade to Windows 10 Mobile. (Microsoft notes, however, that availability of Windows 10 upgrade for Windows Phone 8.1 devices may vary by OEM, mobile operator or carrier.) -- Windows 8.1 is eligible for an upgrade to Windows 10 Home. -- Windows 8.1 Pro and Windows 8.1 Pro for Students are eligible for an upgrade to Windows 10 Pro. Microsoft wouldn't confirm what Windows 8.1 with Bing would be upgraded to, but several publications report it will be eligible for Windows 10 Home. What if I hate Windows 10? This is a common question from many people who choose to upgrade their operating system. Fortunately Microsoft has included a roll back option but as of today we have yet to try it in the final release version. What will I lose? Windows 10 will not include Media Center, DVD Playback, or some of the Windows 7 games such as Solitaire, Minesweeper, or Hearts. What if I need help? The upgrade from Windows 7 or 8 may be more than you are comfortable doing without support. Computrs Inc has 5 consultants waiting for your call. We can provide three levels of service. You can bring the computer to our office at 294 Wanaque Avenue in Pompton Lakes, we can remote into your computer, or we can dispatch someone to your place of business or home to make your upgrade as painless as possible. Will my software work with Windows 10? If your software was designed to work with Windows 8 it stands to reason that it will work with Windows 10. If it was designed for Windows 7 it should work but be prepared for a minor glitch. If your software worked fine with Windows XP and has been modified to be supported by Windows 7 or 8 you may need to have the software tested with Windows 10 prior to upgrading. If your software is questionable as to whether or not it will be supported with Windows 10 let us take the guess work out of the equation. Call us at 973-248-9500 to review your options. Computrs Inc has the expertise to help you or your business with the upgrade. Our first goal is to make your upgrade seamless. The second goal is to earn your future business.

IT Consulting & Managed Service Provider Northern NJ

Computrs Inc provides 24-7 coverage with a maximum of 3 hours emergency response time for onsite support. Most onsite support calls are performed within the 1st hour after the call is received. Remote support is immediate as it our technical and help desk support. We provide remote monitoring for networks and standalone workstations. Computrs Inc manages municipalities, small to medium size businesses and home users.

Windows Updates may cause you not to restart

Microsoft and Adobe release updates today. Microsoft came out with 8 bulletins including one which is critical to install for Internet Explorer. Others involve updates affecting Microsoft Office and Windows Exchange Server. For anyone using Vista, Windows 7, or Windows 8 we strongly recommend updating the computer and rebooting to complete the installation. ADOBE also released updates for Flash. While it’s an extremely powerful program it is very prone to attack. Users need to install the FLASH update. Since Google Chrome and IE 10 and 11 update FLASH without user intervention the update will not be noticed. If you run Firefox or any other internet browsers be aware the upgrade has to be manually installed. While we recommend Windows Updates every month there are unfortunately and occasional issues caused which creates other problems. This month we have seen a few Windows 7 computers failing to reboot after installing the updates. The fix has been to perform a system restore back to a date prior to the installation.